At DOOMn, we value our customers and are committed to providing a seamless shopping experience. If you’re not fully satisfied with your purchase, our Refund and Returns Policy is here to help.

Returns

1. Eligibility for Returns:

   • Items must be returned within 30 days of purchase.
   • Products must be in their original condition, unworn, unwashed, and with all tags attached.
   • Sale or clearance items are not eligible for returns, unless they arrive damaged or defective.

2. Non-Returnable Items:

   • Intimate wear, such as undergarments.
   • Customized or personalized clothing.

3. How to Initiate a Return:

   • Contact our customer support team at [support@DOOMn.com] with your order details and reason for return.
   • Once approved, you’ll receive a return shipping label or instructions.

4. Return Shipping Costs:

   • The customer is responsible for return shipping costs unless the item is damaged, defective, or incorrect.

Refunds

1. Refund Eligibility:

   • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
   • Approved refunds will be processed within 7-10 business days and issued to your original payment method.

2. Partial Refunds:

   • Partial refunds may be granted if the returned item is not in its original condition or is damaged due to reasons not caused by DOOMn.

Exchanges

1. Exchange Policy:
   • If you need a different size or color, we recommend placing a new order and initiating a return for the original item.
   • Exchanges are subject to stock availability.

Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within 7 days of delivery with photos and a description of the issue. We’ll provide a replacement or full refund at no additional cost.

Late or Missing Refunds

• If you haven’t received your refund after 10 business days:
  1. Check with your bank or credit card company, as processing times may vary.
  2. If you’ve done this and still haven’t received your refund, contact us at [support@DOOMn.com].

Contact Us

If you have any questions or concerns about our Refund and Returns Policy, don’t hesitate to reach out:

• Email: [support@DOOMn.com]
• Phone: [01773615115]

Thank you for shopping with DOOMn! Your satisfaction is our priority.